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Business Process Automation

Discussions around using and designing business processes

548 topics in this forum

  1. Autoresponder scenarios and how to do it...

    By QEHNick,
    • 6 replies
    • 470 views

  2. Copy attachments when creating linked requests from BPM

    By Gareth Cantrell,
    • 3 replies
    • 143 views

  3. Assigned Teams not recognised by Service Manager when actioning human tasks

    By mmensah,   
    • 1 reply
    • 34 views

  4. Conversion from Hornbill Date Format to "accountExpires" AD attribute??

    By Ben Maddams,
    • 2 replies
    • 47 views

  5. Automation scenario to close tickets

    By Lee C,
    • 8 replies
    • 101 views

  6. Visibility of expired Hold node added via the Workflow

    By Sam P,
    • 1 reply
    • 100 views

  7. assetsCreateSoftware not populating Version

    By Martyn Houghton,   
    • 3 replies
    • 84 views

  8. Update assetsCreateSoftware node to be able to populate 'Shared With' on creation

    By Martyn Houghton,   
    • 0 replies
    • 38 views

  9. Task Automations in Workflows/AutoTasks

    By samwoo,   
    • 0 replies
    • 49 views

  10. Default address need to be amended

    By EWA,
    • 0 replies
    • 35 views

  11. Issue with Parallel Processing moving all the way through

    By Llyr,
    • 10 replies
    • 161 views

  12. Is there a Service Domain Name field variable?

    By Sam P,
    • 1 reply
    • 105 views

  13. Get Connection Details (by Type)

    By samwoo,   
    • 2 replies
    • 162 views

  14. Date Formatter issues this morning

    By Sam P,
    • 5 replies
    • 86 views

  15. Missing automation for updating the Change Type

    By samwoo,   
    • 2 replies
    • 114 views

  16. External links in BPM Node Documentation opens in the same tab!

    By samwoo,   
    • 7 replies
    • 105 views

  17. I am marked as the associated owner of an authorisation when Tentative is enabled then selected as the outcome - how to change this?

    By Adrian Simpkins,   
    • 2 replies
    • 113 views

  18. Value from Date Picker behaving strangely

    By Sam P,
    • 2 replies
    • 88 views

  19. Request to be able to connect a team in the BPM using the connection node (enhancement)

    By Adrian Simpkins,   
    • 4 replies
    • 223 views

  20. Create Assets from BPM not updated with options for new System and Data Processing Record.

    By Martyn Houghton,   
    • 2 replies
    • 97 views

  21. Cannot get Mark Response Timer working

    By Sam P,
    • 1 reply
    • 97 views

  22. How to un-suspend a Request

    By Sam P,
    • 2 replies
    • 97 views

  23. Workflow configuration for reopening tickets when an update occurs once a ticket has been resolved

    By Adam Toms,   
    • 4 replies
    • 98 views

  24. Notices not showing in Employee Portal unless refreshed

    By Sam P,
    • 0 replies
    • 86 views

  25. TOKEN() equivalent function within the string utilities list

    By Kelvin,   
    • 1 reply
    • 118 views
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