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Performance Analytics

Discussions around Hornbill's Performance Analytics

143 topics in this forum

  1. Measures and widgets seem to have stopped working affecting our dashboards

    By Estie,   
    • 11 replies
    • 372 views

  2. Duplicates in Report

    By Jim,
    • 9 replies
    • 182 views

  3. Service Domain Reporting

    By AndyGilly,
    • 6 replies
    • 1.7k views

  4. Measures on Change

    By Jim,
    • 1 reply
    • 133 views

  5. Reporting Schedule

    By Jim,
    • 2 replies
    • 187 views

  6. Error 'There are no charts configured or visible'

    By TWoodford,
    • 3 replies
    • 269 views

  7. Widgets- to show Future Trends

    By Salma Sarwar,
    • 1 reply
    • 246 views

  8. Measures and Widgets querying on future dates

    By Jim,   
    • 2 replies
    • 310 views

  9. SQL Query for % SLA Achieved by Team

    By Mike Jones,   
    • 3 replies
    • 343 views

  10. Reporting data output changes - Seconds to Mins or Hours

    By TomC,
    • 2 replies
    • 482 views

  11. SQL reporting - Department field

    By TomC,
    • 3 replies
    • 448 views

  12. Measure Frequency - Hourly

    By Alisha,
    • 3 replies
    • 1.1k views

  13. Report on Tickets Updated

    By Andrea Packham,   
    • 1 reply
    • 512 views

  14. Advanced Analytics and Reporting

    By Jeremy,   
    • 1 reply
    • 626 views

  15. All Metrics Stopped Recording on the 15th of April?

    By Ben Maddams,
    • 4 replies
    • 566 views

  16. Mean Time between Major Incidents

    By chrisnutt,   
    • 11 replies
    • 3.1k views

  17. Split Measure 'Title' into 'Measure Name' and 'Display Title''

    By Martyn Houghton,   
    • 8 replies
    • 1.4k views

  18. Reporting on request closed same day

    By Kelvin,
    • 0 replies
    • 559 views

  19. SQL Subtracting Dates - Unit of Measure for Result?

    By Stephen Weiler,
    • 2 replies
    • 592 views

  20. Open Ticket age Widget

    By Joyce,
    • 19 replies
    • 3.4k views

  21. SQL help

    By Alisha,
    • 4 replies
    • 1.1k views

  22. Count widget

    By Alisha,
    • 3 replies
    • 1.2k views

  23. Timesheet Manager widget

    By Alisha,
    • 5 replies
    • 1.6k views

  24. User friendly way to display h_assigned_to

    By Alisha,
    • 3 replies
    • 808 views

  25. Email a snapshot of a dashboard

    By Alisha,
    • 1 reply
    • 967 views
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