Kelvin

Hornbill Users
  • Content count

    214
  • Joined

  • Last visited

  • Days Won

    2

Kelvin last won the day on January 25

Kelvin had the most liked content!

Community Reputation

18 Good

1 Follower

About Kelvin

  • Rank
    Senior Member

Profile Information

  • Gender
    Male
  • Location
    West Suffolk NHS Foundation Trust

Recent Profile Visitors

449 profile views
  1. This would be very helpful based on site +1
  2. This would be very helpful and stop a lot of additional attachments being uploaded.
  3. @James Ainsworth Great thanks
  4. @GerryHave you guys sent the replies out yet as I have not received anything.
  5. I think the reason is the fact it cant look back at historic data therefore in 12 days time it will be correct, however if you re sample it will show them all the same. The following may be of interest.
  6. @Bob Dickinson Thank you I will give it a try
  7. @Victor Sorry for the delay. If we forget about on hold for now that would be a good start.
  8. Is it possible to change the number of questions displayed on the request log, I believe at present it shows 10 before going on to page 2. On most of our calls we have 12 questions so it would be nice to have them displayed without having to change page.
  9. @Victor Basically number of calls within Hornbill that are either on hold or pending at the end of each day/week with a graph/measure showing the last 30 days / 12 months
  10. Im sure this has been answered in the past but been absent from the forums for a bit. I would like to have a widget display the backlog of calls over the past x number of days. It would be nice to see how the backlog is trending.
  11. We have been using a Change Business Process for the past several months with everything working. My colleague now reports that over the last month 2 functions are now not working as intended and the Process gets stuck. No one has made any changes to this since last year. I have identified the 2 nodes that no longer work and wondered if anyone else is seeing anything similar. Although this is set to only allow the user called Change Authority to complete this task, other users can complete the task. Even if you assign the call over to another owner the BPM does not update.
  12. @lee mcdermott I dont think so however I would love the ability to do this.
  13. This is all resolved thanks.
  14. I have a user who is receiving the following The use is a member of the organisation I am not sure what else I am missing His username is LEBROW
  15. @Dan Munns Is this available to everyone as I do not have access to this portal.