TrevorHarris

Hi, Thanks for raising, this will be fixed so that it is clearer when a BPM has been cancelled from the HUD in a forthcoming release of the core UI framework Thanks Trevor

Hi, we've been unable to replicate any problems with mentions/notifications in Firefox latest version (123.0.1) in Linux (Fedora), MacOS or Windows, if possible disable any extensions you have, as they maybe interfering and see if that helps. Thanks Trevor

Hi @HGrigsby I will raise an enhancement to sort groups alphabetically Thanks Trevor

The entity Id will be stored in the Key field and you can use the getCardInformation operation to get the Type which will tell you the related object, note the type will be one of the following values: core.activitystream.post core.email core.task customermanager.organisation docmanager.document note projectmanager.project projectmanager.task servicemanager.changeRequest servicemanager.incident servicemanager.knownError servicemanager.problem servicemanager.release servicemanager.serviceRequest

Hi, The filter will only show user and groups who have the Can Move permissions as these are the ones who will be able to interact with the board and thus assigned to cards Thanks Trevor

Hi, I believe the issue in this post was resolved a long time ago, in general these sort of errors should be quite rare and will relate to a session timeout, a refresh of the browser should fix them Thanks Trevor

the Collaboration Role has been changed to User Role in a recent update, all users who had the Collaboration Role will now have the User Role instead, this should have no effect on their access to the system and they will still have the same rights now as previously Thanks Trevor Harris

Hi, I will remove escape to clear feature from the post/comments in the timeline completely as this behaviour seems to be causing issues and doesn't seem to be necessary Thanks Trevor

@Gareth Cantrell thanks will check this

The back button should take you back to the page before the document page so you don't get bounced back to the PDF, I have fixed this issue which will be in the next release. Whether the link opens in a different tab is dependent on where the link is opened from, in your case I think it is the employee portal link widget, and I don't think the option is available there.

@Ashley Unfortunately the custom fields from the request are not available in boardmanager so cannot currently be sorted on, the only way to do this would be to map the field you need onto a field in the card so it could be sorted. This is something that would need to be added, I will investigate the possibility to add this. @Jim The sort should change the order of the cards for everyone although when new cards are added they will need to be re-sorted, the option is only available to users with the can move card permission

I believe this is a known issue where the owner is not being added/updated on the card which is currently being investigated by the team

Hi, What automation are you using for adding the card to the board? Boardmanager is only adding updates to its own timeline so unless you were following that you should not receive an notification for this? Thanks Trevor

Hi, Think its a defect that it is redirecting from the bookmarkable link to the PDF file before it has a chance to add to the history, I have implemented a fix in documentmanager which will correct this so that the page is added to the history when viewing PDFs. This should be in the next release of DocumentManager, this should be available in the next week Thanks Trevor

Hi, If you are accessing the the document via its bookmarkable link, e.g. /docmanager/document/view/DOC20231000000044 I would expect it to appear in that table. what type of documents are they - certain documents (eg pdfs) will open automatically in the browser which could be preventing the visit from being recorded. A similar issue maybe present with external link documents. I can raise a defect to fix this if that is the case Thanks Trevor