Michael Sharp

To add to this I think it would be helpful to have a couple of sections with fields to help build the budgeting. We track OPEX and CAPEX separately and would be good to be able to do this in supplier manager reports without building this separately. OPEX Billing frequency (drop down): Monthly, quarterly, annual, once Value per transaction: i.e. how much monthly, quarterly, annually, once CAPEX Billing frequency (drop down): Monthly, quarterly, annual, once Value per transaction: i.e. how much monthly, quarterly, annually, once Projected contract spend Actual contract spend Budget SLA (auto-calculate - how much over or under budget) As a bonus, would be good to be able to export this in almost a gant view to see contracts down the left, monthly columns, and values where they are billed. Then perhaps the annual total/budget SLA at the end of each row (so can easily review budget SLAs down the list). Do you do something similar @Stephen.whittle? Regards, Mike.

@AlexTumber I understand and I don't disagree, but would like the flexibility for a parent contract to be a contract held with another supplier Regards and thanks, Mike.

Annoyingly duplicating contracts does not retain custom fields. Please can this be facilitated? Regards and thanks, Mike.

Hi all, Would be good if we had the ability for child/parent contract links to be available between different suppliers. For example, if we hold a Microsoft licencing contract with supplier A, we renew the contract with supplier B, the "parent contract link" would take us back to the contract under supplier A. Regards, Mike.

Hi all, It would be extremely beneficial if we could automatically add email correspondence to contracts in the same way as with Service Manager. For example, being able to copy in a Hornbill shared mailbox and appending the contract number in the subject line would achieve this. This would ensure all related correspondence to the prospective/live/renewed contract is captured. Regards, Mike.

@Steve Giller this would be good for example if you have a "Cyber Security Manager" and that person is replaced, all relevant Cyber Security based contracts are transferred. This functionality I would see working in the same way as when you can reassign owners of documents in Document Manager admin.

I think if assigning assets to contracts without the need for assigning to suppliers, this would negate this requirement/clutter

This is something that irks us also. Would be good if you could assign an asset to a contract and if needs be, this is automatically linked to the overarching supplier record (ideally not and is divorced from this requirement)

Also to be able to review major incidents over a long period of time will be extremely useful for board level uptime reports

@Steve Giller we often refer to the change calendar when a pattern of behaviour has occurred and look to see what the cause may be (for example, may have noticed CPU has increased over the past 2 weeks) and might be related to a remedy of a system issue. Regards, Mike.

Is it possible to add major incidents to the change calendar? The easiest way I can think is to open up the calendar to Problem tickets perhaps or Known Errors? Regards and thanks, Mike.

@Steve Giller figured it out sorry, had to inject the task result into a custom field via a new Hornbill Automation node! Regards, Mike.

Ah ok, thanks @James Ainsworth - super helpful and will have a go tomorrow! Mike.

Seems to only have the option for creating/moving a flat card?

@James Ainsworth I want to link a new request automatically from a board?