Martyn Houghton Posted March 7, 2017 Share Posted March 7, 2017 We are in the process of implementing multiple desks and therefore are duplicate a number of different email templates so that can be customised for each different 'Service Desk'. It would be really useful to have the ability to copy or create a new template based on an existing one, similar to the functionality that was present in the Support Works Email Template screen. This would save a lot of work and also make it lot easier to maintain a large set of email templates. Cheers Martyn Link to comment Share on other sites More sharing options...
Steve Giller Posted March 8, 2017 Share Posted March 8, 2017 Definite +1 for this from me. Link to comment Share on other sites More sharing options...
samwoo Posted August 29, 2017 Share Posted August 29, 2017 + 1 would be great Link to comment Share on other sites More sharing options...
m.vandun Posted August 29, 2017 Share Posted August 29, 2017 +1 Link to comment Share on other sites More sharing options...
TrevorKillick Posted November 10, 2017 Share Posted November 10, 2017 @Martyn Houghton @DeadMeatGF @samwoo @m.vandun Appologies for the late response, this feature was released in September so you can make copies of existing email templates. Kind Regards Trevor Killick 1 Link to comment Share on other sites More sharing options...
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