clean utility error

[lee mcdermott]

Hi,

We are due to go live on Monday, so wanted to run the clean utility early to make sure all is well. However I get the following error

 

also conf file attached.

I tried initially to do just change requests, then problem. But it failed with the same error. So went for all requests but still got the same.

 

Any ideas?

[Lyonel]

@lee mcdermott I am not an expert at all with this ( @TrevorKillick  usually is the master in my personal experience) but I was reviewing the source code of the utility (https://github.com/hornbill/goHornbillCleaner/blob/master/hornbillCleaner.go) and here is the piece of code failing:

If my understanding is correct, something went wrong when executing the SQL statement to count the number of records. This is done via the API method "sqlQuery" under data:

https://eurapi.hornbill.com/northumberlandcc/xmlmc/data/?op=sqlQuery

Which makes me wonder: did you change the rights of the admin account? Last time I had a similar message was because I removed a role from the admin account by mistake.

 

[TrevorKillick]

@lee mcdermott

If you run it again and look at the EspServerService log file you should see the reason for the API call failure logged.

Kind Regards

Trevor Killick

[Steve G]

Hi @lee mcdermott

This is most likely due to the following system setting being set to off:

security.database.allowSqlQueryOperation

With this set to Off, the sqlQuery API is disabled by the platform. Switch this setting to On for the duration of the clean, before switching it back to Off again when the clean is complete.

Hope this helps,

Steve

[lee mcdermott]

great. Thanks all for responding much appreciated.

 

I have tried the setting the allow sql query to on and this has done the trick.

 

thanks again.