yelyah.nodrog Posted April 10, 2017 Share Posted April 10, 2017 Afternoon all, Quick question if we have decided to chop and change our catalog items around (E.g. one Service is going to make all catalog items redundant and just use 1 catalog and a simple list) If I remove the old Catalog items will this break something in the background of the old calls logged against them? I can see a option to retire the items is this the way to go? As it will leave a lot of retired items. OR can I just remove them? Hayley. Link to comment Share on other sites More sharing options...
Victor Posted April 10, 2017 Share Posted April 10, 2017 @yelyah.nodrog you can remove the catalog items without breaking anything however you won't see the removed catalog items on requests anymore (they will only display the service). My advice would be to retire them though... 1 Link to comment Share on other sites More sharing options...
yelyah.nodrog Posted April 11, 2017 Author Share Posted April 11, 2017 Perfect, Thankyou Victor Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now