Lyonel Posted June 29, 2017 Share Posted June 29, 2017 Hi, Another request from me today: could we get a "Get service details" option in the automated task below: It would be incredibly useful for me (and probably other customers / users) if we could access the service details as I could really use the following fields in my BPMs: - Custom fields - Service Owner - Visibility Thanks ! 1 Link to comment Share on other sites More sharing options...
samwoo Posted June 29, 2017 Share Posted June 29, 2017 +1 @Lyonel - Good idea Link to comment Share on other sites More sharing options...
Guest Chaz Posted July 5, 2017 Share Posted July 5, 2017 @Lyonel @samwoo Happy to be able to tell you that you'll be able to fetch the details of a Service in our next release Link to comment Share on other sites More sharing options...
AlexTumber Posted July 5, 2017 Share Posted July 5, 2017 Here is what you can expect from the new Service Details node: 3 Link to comment Share on other sites More sharing options...
Lyonel Posted July 5, 2017 Author Share Posted July 5, 2017 That's great news @alextumber @Chaz ! Thank you very much. 2 Link to comment Share on other sites More sharing options...
samwoo Posted July 6, 2017 Share Posted July 6, 2017 Fantastic! I envisioned being able to include the status of the service within the email that goes out to customers who log calls against it. Many thanks, Samuel Link to comment Share on other sites More sharing options...
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