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m.vandun

Error loading admin

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Hi,

After I uninstalled the Live Chat I am unable to open the admin. I get the following error.

image.png.b2ba8ad2bc07b1c28555de22700b7bac.png

Regards,

Mark

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Hi @m.vandun

I've just done a quick test on my instance to see if I could replicate your issue.  So far I've not had a problem getting back on.  Possibly something has been left behind from the uninstall that should have been removed.

I'll see what else I can find out.

Regards,

James

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Hi @m.vandun

Could you try logging in again and let us know if you are still having the issue.  If you are still having an issue could you also try clearing your browser cache or use an incognito window (if you are using Chrome).

We don't seem to have anything reporting back that suggests that there is an issue on your instance.  I just want to confirm if you are still experiencing this.

Regards,

James

 

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