Scheduler and Reporting on Hornbill Collaboration

[yelyah.nodrog]

Afternoon,

Quick question, when i went to the SITS 17 we were advised that you were working on a scheduler for reporting and also simpler reporting to be available on the collaboration side can i please have a update on the scales of this?

Many thanks

Hayley

[James Ainsworth]

Hi Hayley,

Thanks for your post.

The development on the scheduling features has been worked on over the last few months.  This is the ability to schedule multiple things, not just reporting.  We are looking at specific areas where we are introducing the scheduling.  One area that is currently available as an experimental feature is the scheduling of tasks.  We have also started work on what we call "In-app Reporting" for Service Manager which will combine scheduling and some simple reporting.

You mentioned "simpler reporting" on the collaboration side.  I would be interested if you have some particular reports in mind?

Kind regards,

James

[nasimg]

Yes scheduling reports is something we need, the logic next step (after scheduling) would be a function to email the output. Something we had in Supportworks.

Nasim

[Kelvin]

21 hours ago, James Ainsworth said:

One area that is currently available as an experimental feature is the scheduling of task

Regard this, is there any documentation of how to use this yet.