Martyn Houghton Posted October 4, 2017 Share Posted October 4, 2017 As we widen the use of Hornbill to be used by multiple services, it has highlighted the need to have some form a scope on Workspaces, akin to the security model for requests/services. At the moment a Workspace can by Public (Open) or Secret, but as you add more teams and service desks into the platform, Public Workspaces can become quite cumbersome, given that the content of some of these workspaces will be specific to certain teams/service desks. This also means that searching workspaces can become an issue to the potential matches which are not applicable to a certain team/service desk. In essence what we would envisage is a middle setting, where a Workspace can be Public for a member to join and search but is applicable to only certain teams/service desk. This way you can still have global Public Workspaces everyone can see, team/service desk associated ones and the secret ones. This way it will make Workspaces more manageable and scalable. Cheers Martyn Link to comment Share on other sites More sharing options...
Daniel Dekel Posted October 4, 2017 Share Posted October 4, 2017 Hi @Martyn Houghton, Interesting idea. Let us think about this and we'll come back to you. Thanks, Daniel Link to comment Share on other sites More sharing options...
Daniel Dekel Posted October 13, 2017 Share Posted October 13, 2017 Hi @Martyn Houghton, Just letting you know that people like the idea and it will be done, but is not a simple task. I'm not sure we can an add it to our three months window but, it will be done. I will keep this post updated when we have further news. Thanks for the suggestion, Daniel. Link to comment Share on other sites More sharing options...
Martyn Houghton Posted October 13, 2017 Author Share Posted October 13, 2017 @Daniel Dekel Glad that it is of benefit and will certainly help as the implementation of the platform grow within organisations. Cheers Martyn 1 Link to comment Share on other sites More sharing options...
Lyonel Posted October 13, 2017 Share Posted October 13, 2017 @Daniel Dekel + 1! I am hitting the same issues as @Martyn Houghton at the moment. So any change would be welcomed! The simple fact that work spaces are getting used is a massive achievement on its own. And I hate losing momentum because of clarity / visibility. Btw, I need a t-shirt like @Martyn Houghton that says "Is it on the workspace?" Where can I get one ?! Link to comment Share on other sites More sharing options...
Daniel Dekel Posted October 13, 2017 Share Posted October 13, 2017 Another great idea @Lyonel! I think the T-Shirt should be done even before this change ;-) I definitely think the visibility for workspaces this will improve collaboration! Also, the more people comment on this post can potentially increase the priority of the change... so go for it! Daniel. Link to comment Share on other sites More sharing options...
Lyonel Posted October 13, 2017 Share Posted October 13, 2017 Link to comment Share on other sites More sharing options...
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