Martyn Houghton Posted November 14, 2016 Share Posted November 14, 2016 At the moment the Category/Profile field is somewhat out of the way within the details section of the requests. Would it be possible to have a separate action icon at the top of the request to both view and update the category/profile of the requests, as this is quite important for us that this kept up to date, so that trends can be more easily identified and reported on. Cheers Martyn Link to comment Share on other sites More sharing options...
James Ainsworth Posted November 14, 2016 Share Posted November 14, 2016 Thanks for your post. This has been mentioned before and a valid suggestion. I will make sure that we have a change proposal in place to have a look at this. Regards, James Link to comment Share on other sites More sharing options...
Martyn Houghton Posted February 21, 2017 Author Share Posted February 21, 2017 @James Ainsworth Is there any update on profile/category being more prominent in Service Manager? Cheers Martyn Link to comment Share on other sites More sharing options...
James Ainsworth Posted February 21, 2017 Share Posted February 21, 2017 Hi Martyn, The change proposal for this is still in the backlog. I will update the post once it progresses. Regards, James Link to comment Share on other sites More sharing options...
Martyn Houghton Posted February 22, 2017 Author Share Posted February 22, 2017 @James Ainsworth Thanks, if this can be considered with some higher priority that would be great. Cheers Martyn Link to comment Share on other sites More sharing options...
Martyn Houghton Posted August 24, 2017 Author Share Posted August 24, 2017 @James Ainsworth Just wondering if this has moved forward any or is still in the backlog? Cheers Martyn Link to comment Share on other sites More sharing options...
James Ainsworth Posted August 24, 2017 Share Posted August 24, 2017 Hi @Martyn Houghton No movement as of yet. I'll be sure to let you know as it progresses. Regards, James Link to comment Share on other sites More sharing options...
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