Martyn Houghton Posted January 18, 2017 Share Posted January 18, 2017 When viewing my time sheet, a sub category is being duplicate under an incorrect parent so appears to show the time spent twice, but the total is correct for the day. Cheers Martyn Link to comment Share on other sites More sharing options...
Daniel Dekel Posted January 18, 2017 Share Posted January 18, 2017 That is weird @Martyn Houghton. if you press F5, does it get fixed or still shows the duplicated sub-category? Link to comment Share on other sites More sharing options...
Martyn Houghton Posted January 18, 2017 Author Share Posted January 18, 2017 @Daniel Dekel Nope, still there are pressing both F5 and ctrl-F5, so seems to he persistent. Cheers Martyn Link to comment Share on other sites More sharing options...
Daniel Dekel Posted January 19, 2017 Share Posted January 19, 2017 OK, @Martyn Houghton, I'll see how can I replicate this. If you have replication steps that will be helpful. Thanks, Daniel. Link to comment Share on other sites More sharing options...
Martyn Houghton Posted January 19, 2017 Author Share Posted January 19, 2017 @Daniel Dekel All the booking are manually entered into the time sheet using the add option, rather than from activities/action in Service Manager. The only thing I can think of is that both Categories start with Service Desk, one just being that name and the other being Service Desk Management. Though not selected as a sub category, the Service Desk Management category does contain two sub categories with brackets in the name, in case that's having an affect. Cheers Martyn Link to comment Share on other sites More sharing options...
Daniel Dekel Posted January 19, 2017 Share Posted January 19, 2017 I doubt it will have any effect @Martyn Houghton as it is based on unique IDs, but I'll try to test it. Thanks, Daniel. Link to comment Share on other sites More sharing options...
Martyn Houghton Posted January 20, 2017 Author Share Posted January 20, 2017 @Daniel Dekel Just to let you know this is still appearing as a duplicate now we have applied build 52 as well. Cheers Martyn Link to comment Share on other sites More sharing options...
Daniel Dekel Posted January 20, 2017 Share Posted January 20, 2017 Hi @Martyn Houghton, that build is from last week. I still haven't been able to replicate that problem yet. I'll let you know when I find it and it will apear in the release notes. Thanks, Daniel. Link to comment Share on other sites More sharing options...
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